Our Company
Capital Exchange is a company whose main goal is innovation and continuous improvement of services.
About Us
Capital Exchange is an emerging Money Exchange Company licensed and regulated by the Central bank of The UAE offering Foreign Exchange and Remittance Services to residents and expatriates of UAE. The Capital Exchange was established in 2013 by Sheikh Abdulrahman Mohammed Rashid Sultan Al Nuaimi, with a wide range of products & services, our customer focused approach has helped us to build loyalty and enhance customer satisfaction. Winning the trust of our customers by our services since its formation & customer friendly products Capital Exchange has become a symbol of excellence in the money exchange industry
Our Reliability
Capital Exchange always ensures 100% reliability in transactions and provides full safety for money to the clients. Customer Service and Compliance are the key issues in our business and we ensure the same while performing any kind of transaction.
Our Compliance
Capital Exchange has a strong compliance process which includes standard operating procedures, periodic training to the frontend staff members who interact with the customers. The practice followed is in line with the international standards and in compliance to the requirements of correspondent banks, local and global regulators.
Our Strategic Plan
Capital Exchange is currently involved in a very ambitious strategic plan for 2019-2021 focusing our core value of Constant growth and expansion, where we intend to expand from Dubai to Abu Dhabi, Sharjah and Ajman and to triple the size of our company in the next few years.
Our Team
Long-term business success depends, above all, on the quality of the team providing the leadership, direction, and vision. Capital Exchange is run by a very dedicated team of Professionals. The Management officials come from rich Banking and FX background. The team has combined experience of over hundred years, and the officials have worked in the areas of Treasury, Credit, Corporate Marketing, Financial Management, Cash Management / Payment Services and General Management. The exclusive and unique experiences of individuals have given a blended advantage to the Company over its competitors. The members of the Management Committee have also worked in diversified business markets and the major financial centers of the world thus covering a big dimension of Financial Services Industry.
Our Vision
To be the leading Foreign Exchange and Remittance Service Provider in UAE.
Our Core Values
- Security, Confidentiality and Integrity
- Importance of Human Capital
- Excellence in Customer Service
- Constant Search for Growth and Expansion
- Strict Compliance with Ethics, Legality and Transparency
- Orientation towards innovation and Continuous Improvement
Our Mission
To actively and continually achieve customer service excellence with the highest level of compliance