Capital Exchange is an emerging Money Exchange Company licensed and regulated by the Central bank of UAE offering Foreign Exchange and Remittance Services to residence and expatriates of UAE. Capital Exchange established in 2013 by Sheikh Abdulrahman Mohammed Rashid Sultan Al Nuaimi, with a wide range of products & services, our customer focused approach has helped us to build loyalty and enhance customer satisfaction. Winning trust of our customers by our services since its formation & customer friendly products Capital Exchange has become a symbol of excellence in money exchange industry.
Besides a wide range of products & service that we offer, the other value additions include are personalized service and competitive exchange rates to all our customers. Our Treasury also provides market updates, currency trends to both corporate and individual customers as a part of value-added services to our customers. Capital Exchange is a company with the main goal as innovation and continuous improvement of services. Every day we strive to adapt our customers’ needs in each step of their journey; i.e. before their journey and on their return. Capital Exchange always ensures 100% reliability in transactions and provides full safety for money to the clients. Customer Service and Compliance are the key issues in our business and we ensure the same while performing each transaction. Capital Exchange is currently involved in a very ambitious strategic plan for 2023-2025 focusing our core value of Constant growth and expansion, where we intend to expand from Dubai to Abu Dhabi, Sharjah and Ajman and to triple the size of our company in the next few years. Apart from this numeric challenge, our company is currently undergoing an important redefinition of its internal processes, its offer of services and products, and exploring new channels of business.
Capital Exchange is an emerging Money Exchange Company licensed and regulated by the Central bank of The UAE offering Foreign Exchange and Remittance Services to residents and expatriates of UAE. The Capital Exchange was established in 2013 by Sheikh Abdulrahman Mohammed Rashid Sultan Al Nuaimi, with a wide range of products & services, our customer focused approach has helped us to build loyalty and enhance customer satisfaction. Winning the trust of our customers by our services since its formation & customer friendly products Capital Exchange has become a symbol of excellence in the money exchange industry.
Capital Exchange has a strong compliance process which includes standard operating
procedures, and the staff is well aware about the compliance practices. Moreover, periodic
trainings are being provided specially to the frontend staff members who interact with the
customers. The practice followed is in line with the international standards and in
compliance to the requirements of correspondent banks, local and global regulators.
Capital Exchange always ensures 100% reliability in transactions and provides full safety for money to the clients. Customer Service and Compliance are the key issues in our business and we ensure the same while performing any kind of transaction.
Capital Exchange has a strong compliance process which includes standard operating procedures, periodic training to the frontend staff members who interact with the customers. The practice followed is in line with the international standards and in compliance to the requirements of correspondent banks, local and global regulators.
Capital Exchange is currently involved in a very ambitious strategic plan for 2019-2021 focusing our core value of Constant growth and expansion, where we intend to expand from Dubai to Abu Dhabi, Sharjah and Ajman and to triple the size of our company in the next few years.
Long-term business success depends, above all, on the quality of the team providing the
leadership, direction, and vision. Capital Exchange is run by a very dedicated team of
Professionals. The Management officials come from rich Banking and FX background. The
team has combined experience of over hundred years, and the officials have worked in the
areas of Treasury, Credit, Corporate Marketing, Financial Management, Cash
Management/Payment Services and General Management. The exclusive and unique
experiences of individuals have given a blended advantage to the Company over its
competitors. The members of the Management Committee have also worked in diversified
business markets and the major financial centers of the world thus covering a big dimension
of Financial Services Industry.
From currency exchange to money transfers, we offer reliable, professional and innovative
services to make business transactions more efficient and family remittances faster and
easier. It is about providing ways to close the deal, and means to keep you closer to the
people that matter you the most, and across every transaction, trust runs as a common,
connecting thread.
The products being offered by the Company can be summarized briefly as follows:
To be a leading Foreign Exchange and Remittance service provider in the UAE.
We strive to deliver reliable, secure, and efficient financial services.
Our goal is to build long-term relationships based on trust and transparency.
a. Security, Confidentiality and Integrity
b. Importance of Human Capital
c. Excellence in Customer Service
d. Constant Search for Growth and Expansion
e. Strict Compliance with Ethics, Legality and Transparency
f. Orientation towards innovation and Continuous Improvement
To actively and continually achieve customer service excellence with the highest level of Compliance
To consistently deliver outstanding customer service and financial solutions.
We are committed to maintaining the highest level of compliance and integrity.
Our focus is on providing secure and reliable remittance services.
Capital Exchange in its endeavors recognizes the importance of combating Money
Laundering and Terrorist Financing activities and has established effective controls and
procedures in its financial operations. Capital Exchange has established its AML/CTF
policies, procedures and compliance manual that are in line with the Anti-Money
Laundering and Counter Terrorist Financing laws of local and international regulators. Strict
observance to its KYC/CDD norms is maintained along with additional controls and efforts
to train all staff members on a regular basis. All newly recruited staffs, regardless of the
department are provided training on AML/CTF/KYC/CDD compliance immediately after
joining and are subject to examinations to test their knowledge on these aspects.
Capital Exchange is committed to the highest standards of Anti Money Laundering (AML)
and Counter-Terrorist Financing (CTF) compliance and requires its management and
employees to adhere to these principles to prevent the use of its products and services for
money laundering and terrorist financing purposes, to safeguard the interest of its
customers, management, correspondent partners, employees and the general community.
Numbers that speak about service.
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Outstanding performance and achievements.
Best Source for currency conversion, sending money online and tracking exchange rates.
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+971-4-2997599
info@capitalexchange.ae
complaints@capitalexchange.ae
Shop no 15 Baniyas tower - شارع بني ياس - الرقة - دبي - United Arab Emirates
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